Privacy & Trust

GetLicensed is a building license advisory and consultancy service. We help clients across all Australian states and territories with a SMART WAY pathway to obtain a building practitioner’s license. Our team explains the requirements of each state or territory, reviews the relevant forms with you and guides you through the process over the phone. We do not lodge applications on your behalf, but you are delegated a personal Licensing Support Team member to guide you through the entire process.
To provide accurate advice, we may collect details such as your name, contact information, current state or territory of residence, qualifications, license type and copies of your previous applications or certificates. We record the timeline of your communications with us—including phone consultations, WhatsApp messages and any files you share—so we can track progress from initial enquiry to completion. This information remains confidential and is used solely to assist you in preparing your licensing paperwork.
We comply with Australia’s Privacy Act 1988 and the Australian Privacy Principles (APPs), which require organisations to collect personal information only when relevant to their functions, to inform you why it’s being collected and who will see it, to protect it from loss or misuse and to give you the right to access and correct your data. Although the Act applies mainly to government agencies and larger businesses, we voluntarily adopt these standards to safeguard your privacy.
We also take into account state and territory privacy legislation where applicable— including Victoria’s Information Privacy Act 2000, the Northern Territory’s Information Act 2002, Tasmania’s Personal Information Protection Act 2004 and New South Wales’s Health Records and Information Privacy Act 2002—when dealing with records held by those jurisdictions. When we share information with a state or territory licensing authority at your request, we ensure it is used only for the purposes outlined by that authority.
We may contact you with updates or reminders via email, SMS or telephone. Any direct marketing we undertake complies with the Spam Act 2003 and the Do Not Call Register Act 2006—meaning we obtain your consent before sending commercial electronic messages, clearly identify ourselves and provide a simple way to unsubscribe. We check the Do Not Call Register when making phone calls.
We keep your information only as long as necessary. Data is stored securely on Australian servers with access restricted to authorised staff. We do not share personal information with third parties unless required by law, with your explicit consent or where needed to deliver the services you request (such as providing documents to licensing bodies). You may request access to or correction of your information at any time, and you can opt out of marketing communications by contacting us at Info@nexteratraining.com.
As our services evolve or legislation changes, we may update this policy. The most current version will always be available on this page.